Shipper testimonials
The most respected brands trust Convoy
From the beginning, working with Convoy was a partnership. Convoy disproportionately services our hardest freight, yet they consistently deliver some of the best results out of all of our carrier partners.
While Convoy's technology and data equip us to make better decisions, it's the level of service, outstanding performance, and tailored programs that have earned Convoy a deep level of trust and taken our partnership far beyond a tech platform.
With our advanced home appliance production technology in place, we needed a supply chain solution to match. We looked to Convoy due to their ability to provide real-time, data-driven insights combined with innovative programs that drive better performance.
There is a real lack of diversity and diversity of thought in this industry. Convoy is an exception to this. I was very impressed with the diversity of people and thought embedded in their culture and business model.
Convoy has made my life easier. I don’t have to go back and forth and negotiate my lanes. I know exactly what I'm going to get and my CEO knows exactly what our financials will look like at the end of the month. Convoy has reduced the time it takes me to book freight from 30 min to a day to 5 to 10 minutes.
Through close collaborations with Convoy, we have collectively improved efficiencies within our supply chain, and gained valuable insights on our own facilities while piloting new programs that Convoy has since rolled out nationally and with other customers.
Through close collaborations with Convoy, we have collectively improved efficiencies within our supply chain, and gained valuable insights on our own facilities while piloting new programs that Convoy has since rolled out nationally and with other customers.
We work with a lot of carriers and it is refreshing to see Convoy take a technology-first approach to transportation. Their product managers also clearly utilize design thinking to create products that reduce friction, increase transparency, and make the shipper's life easier.
Simply fast and reliable transportation made easy for your shipping needs. The information available before, during, and after each shipment is truly mind-blowing.
Convoy’s large support team and quick response time has cut out the anxiety of waiting for coverage confirmation from a slow broker. They have simplified my life by providing access to real-time updates for all my orders through an easy to use platform. You are not left in the dark with Convoy.
Prior to Convoy, we were sending emails every five minutes to try and move our daily loads. Each load was taking between 3-10 minutes to set up and we just don’t have that much time. Letting Convoy do the legwork allows us to focus on other pain points. With Convoy I was able to reduce tendering time by half.
Setting up was easy and streamlined. Convoy has become a trusted partner. With upfront pricing, continuous load updates, and load tracking, knowing where shipments are at any time is easy and painless. Their Customer service is very good, they quickly handle any issues, and are very responsive.
I’ve never had a broker or an asset carrier come to me and say ‘What would you do to change this?’ or ‘How can we go about making your day easier to deal with?’ Convoy is constantly trying to find ways to make things better for us.
For years, I have had issues with my carrier but ever since switching to Convoy my headaches have gone away. My package goods always arrive on time, my shipping costs are significantly lower, and their customer service is top notch!
Not only does Convoy find us the most reliable trucks for our shipments, they also provide valuable data and insights that helps improve our supply chain performance.
Convoy's platform is the future of 3PL booking. The website is easy to maneuver, the truckload rates are competitive, and their success rate is second to none. I couldn't be more satisfied.
Convoy has continually provided value with innovative programs to improve our operations. Their approach is more than just brokering, it’s truly strategic, collaborating with shippers and carriers to create a winning scenario for all.
Our partnership has been a collaboration from the start. Convoy's ability to share valuable data and collaborate on business improvements has been extremely helpful. This, coupled with real-time pricing and innovative new programs such as Convoy Go, helps us respond proactively to changing market dynamics.
Case studies
Service quality
“While Convoy’s technology platform and data provide a strong foundation that equips us to make better decisions, it’s the level of service, outstanding performance, and the tailored programs that has earned Convoy a deep level of trust that has taken our partnership far beyond a tech platform.”
VP Procurement, Anheuser-Busch
“Since we started working together, Convoy has continued to perform at best-in-class capacity levels and on-time performance,” said Ron Guzzi, senior manager of carrier relations and sourcing at The Home Depot. “Convoy’s capacity model is sustainable through the volatility of the trucking industry.”
Carrier Relations Manager, The Home Depot
“From the beginning, working with Convoy was a partnership — they had skin in the game. Convoy disproportionately services our hardest freight, yet they consistently deliver some of the best results out of all of our carrier partners. It’s because of that level of commitment they are successful.”
Associate Director, Procter & Gamble
“Convoy is always there when we need a quick quote on a rejected load. Convoy’s fast response times and guaranteed coverage have helped us time and time again, when we’ve had short lead times and needed immediate coverage.”
National Router, Utz Quality Foods
Innovation
“Convoy has continually provided value with innovative programs aimed to improve our overall operations. For example, Convoy Go has given us another level of flexibility and efficiency by streamlining and reducing wait times at shipping and receiving locations.”
Transportation Sourcing Manager, Ardagh Group
“Convoy’s online platform has been excellent in saving time and securing shipments for Dollar Shave Club. The user-friendly platform provides expedited scheduling and we look forward to continuing our partnership.”
Fulfillment Warehouse Manager, Dollar Shave Club
“Our partnership with Convoy has been a collaboration from the start. Their ability to share valuable data and collaborate on how we can improve our business has been extremely helpful. This coupled with real-time pricing and innovative new programs, such as Convoy Go, are helping us to respond proactively to changing market dynamics.”
Transportation Manager, Unilever
“We work with a lot of carriers and it is refreshing to see Convoy take a technology-first approach to transportation. Their product managers also clearly utilize design thinking to create products that reduce friction, increase transparency, and make the shipper’s life easier.”
Senior Manager, Wayfair
Encore Glass streamlines the supply chain
Learn how Convoy helped Encore's transportation operations improve efficiency and free up the team to focus on customer relationships.
Visibility and insights
“We looked to Convoy due to their ability to provide real-time, data-driven insights combined with innovative programs that drive better performance.”
Supply Chain Vice President, LG Electronics
“Convoy provides reliable transportation made easy for your shipping needs. The information available before, during, and after each shipment is truly mind-blowing.”
Logistics Coordinator, GE Appliances
“Through Convoy’s digital platform, we are able to track our shipments in real time. By taking out of the guesswork on when trucks will arrive, shipments will be delivered, we have been able to streamline our overall operations.”
Senior Transportation Buyer, Land O’Lakes
“The visibility tools are key. Convoy is further ahead than a lot of providers in terms of geofencing and being able to show you detention or if someone is getting held up. Convoy also ranks which plants and suppliers are doing well.”
Logistics Buyer, Faurecia
Sustainability
“By partnering with Convoy, we strategically batch our loads with the most relevant carriers to reduce empty miles within our routes. This improves the sustainability of our fleet, taking another step towards our ambitious sustainability goal of reducing carbon emissions by 25% by 2025.”
VP of Sustainability, Anheuser-Busch
“Convoy’s mission aligns with our corporate sustainability goals. By collectively addressing the challenge of empty miles within the industry, we are not only streamlining our business but are contributing to a more sustainable world. We are excited to partner with Convoy on this initiative.”
VP Logistics, CHEP
“The Dropps brand is based on the premise of zero waste, with sustainability driving all of our decisions. Convoy shares our vision for sustainability across the supply chain, including implementing efficiencies to reduce our carbon footprint.”
CEO, Dropps
“As an industry, we need to deliver a more sustainable approach to our supply chain. Convoy’s mission and focus on reducing empty miles not only helps us operationally but is very much aligned with our corporate sustainability goals.”
Senior Transportation Buyer, Land O’ Lakes
Waiakea unlocks sustainable growth
Convoy helped Waiakea convert its purchased transportation from LTL to full truckload to save money and source capacity faster, all while maintaining its CarbonNeutral certification.
Cost savings
“By working with Convoy, we have been able to reduce our overall transportation costs. We’ve been able to accomplish this by reducing the time it takes to secure, track and complete shipments while benefiting from competitive real-time rates.”
Senior Transportation Buyer, Land O’ Lakes
“Our partnership with Convoy has helped P&G reduce costs and improve service by looking at transportation differently. We value Convoy’s commitment to transparency, innovation, and sustainability, underpinned by a culture of operational excellence.”
Associate Director, Procter & Gamble
“Convoy’s lane network gives me custom information about the lanes I run. I was able to see that Northern California to Nevada has volatile prices, and lock in rates early. This helped me save money and protect against seasonality. Convoy gives me the types of insights I can’t get from any other partner.”
Logistics Manager, Truco Enterprises
“Convoy helped reduce our rates – specifically long hauls from West coast to the East coast – by 15%. They’ve also helped us monitor our product in a much more efficient manner. We know exactly where our product is and can give our customer on time and accurate dates so they know exactly what they need and get it into their stores.”
Director of Logistics, Waiakea